In a press release received by business, Saturday (19/1/2013), inauguration of the operation of both facilities were carried out on the BCS Mall, Friday (18/1/2013).
PT PLN Batam inaugurated the Contact Centre bright 123 as well as social media communication through the network of Twitter with a facebook account name @bright_PLNBatam and named brightPLNBatam.
Dadan Kurniadipura, President Director of PLN Batam explains both programs were the efforts of PLN Batam improve services to customers.
"Through the development of Call Centre 123 into Contact Centre bright 123 with the addition of the new tide and features add power," he said.
The addition of features done in order to facilitate prospective customers or customers to do a new install process and add power without having to go to the Office PLN Batam.
By calling the contact centre bright Electronics Service 123 then PLN Batam could be obtained more easily, fast and practical for 24 hours.
In addition to these two facilities were, at the same time PLN Batam also inaugurated the other ministries, namely the instrument of filing new pairs and add power online by accessing the website www.plnbatam.com.
Dadan says, by having online access is then the process of filing the request and add a new power plug becomes very easy, effective and much more efficient, both for customers and PLN Batam.
"Amenity is intended to avoid the practice of bribes or percaloan so that the integrity of the officers staying awake, and passion to serve without bribes continued to be cultural," he explained.
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